Privacy statement

Yookr BV, located at Kerkstraat 7d, 5961 GC HORST, is responsible for the processing of

personal data as reflected in this privacy statement.


Contact details

Kerkstraat 7d


+316 52 43 09 98


John van Helden is Yookr BV’s data protection officer. He can be reached at


Personal data we process

Yookr BV processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:

  • IP address;
  • Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone;
  • Location details;
  • Data about your activities on our website;
  • Internet browser and device type.


Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 18 years of age. Unless they have parental or guardian permission. However, we cannot check whether a visitor is over 18. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at and we will delete this information.


For what purpose and on what basis we process personal data

Yookr BV processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising leaflet;
  • Calling or emailing you if necessary to carry out our services;
  • Informing you of changes to our services and products;
  • Allowing you to create an account;
  • To deliver goods and services to you;
  • Yookr BV analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences.


Automated decision-making

Yookr BV does not make decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Yookr BV) sitting between them.


How long we keep personal data

Yookr BV will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We apply a retention period of up to one year for personal data in order to keep proper records.


Sharing personal data with third parties

Yookr BV only provides third parties and only when necessary for the execution of our agreement with you or to comply with a legal obligation.


Cookies, or similar techniques, that we use

Yookr BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Yookr BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to make the website work properly and to optimise it. We also place cookies that track your browsing behaviour so that we can offer tailored content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked your permission to set them.

You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.


For an explanation, see:


Cookies are also set on this website by third parties. These include advertisers and/or the social media companies, for example.


View, modify or delete data

You have the right to access, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Yookr BV and the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

You can send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to


To ensure that the request for inspection was made by you, we ask that you provide a copy of your

send proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is for the protection of your privacy. We will respond to your request as soon as possible, but within four weeks.


Yookr BV would also like to inform you that you have the option of filing a complaint with the national regulator, the Personal Data Authority. You can do so via the following link:

Report complaint to the AP | Personal Data Authority


How we secure personal data

Yookr BV takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service team or at